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ARCHIVES  Our newsletter was discontinued some time ago. You might find a few of the last issues interesting. Please feel free to contact us should you have any questions on any of the information contained in these newsletters. They are written in executive summary format. You may sign up to receive these newsletters directly by sending e-mail to MLieberman@IbisGroup.com. April, 1999 Best Practices May, 1999 Benchmarking June, 1999 Risk Management Summer, 1999 Risk Management, Part 2 October, 1999 Internet Crisis Management November, 1999 Crisis Management, Part 1 December, 1999 Book Reviews